Contact Us

FOR SPORT:

If you have any questions, please e-mail Betfair directly. We will attempt to answer all e-mails within 4 hours during Helpdesk hours. If you are an existing Betfair account holder please include your username in all correspondence.

Helpdesk and Telephone Betting are manned 24/7 by English speaking Betfair brokers and Helpdesk staff and 3pm to 5am (Beijing time), 7 days-a-week by Mandarin / Cantonese speaking staff.

Please direct your e-mails to the relevant address:

For betting and account enquires:info@betfair.com
For betting and account enquires in Australia/New Zealand:ausinfo@betfair.com
For all marketing enquiries:marketing@betfair.com
For all employment enquiries:jobs@betfair.com
For all other business enquires:corporate@betfair.com

Alternatively, please telephone / fax Betfair directly:

 TelephoneFax
From UK0844 871 00000870 0110 555
Ireland1800 944 000 
Australia1300 238 324 
International0044 203 059 8888 


Please send all written correspondence to:

Betfair
PO Box 34467
London
W6 9WS
United Kingdom

FOR GAMES:

If you have any questions, please e-mail Betfair Exchange Gaming directly. If you are an existing Betfair account holder please include your username in all correspondence.

The Helpdesk is manned 24/7 by English speaking staff.

Please direct your emails for account enquiries to: exchangegames@betfair.com

Alternatively, please telephone / fax Betfair directly:

Telephone:
UK: 0844 871 7000
From other countries: +44 207 074 7272

Fax:
UK: 020 8834 8056
From other countries: +44 207 074 7272

Please send all written correspondence to:

Exchange Gaming
PO Box 34467
London
W6 9WS
United Kingdom

FOR CASINO:

If you have any questions, please e-mail Betfair Casino directly. If you are an existing Betfair account holder please include your username in all correspondence.

The Helpdesk is manned 24/7 by English speaking staff.

Please direct your emails for account enquiries to: casino@betfair.com

Alternatively, please telephone / fax Betfair directly:

Telephone:
UK: 0844 871 7000
From other countries: +44 207 074 7272

Fax:
UK: 020 8834 8056
From other countries: +44 207 074 7272

Please send all written correspondence to:

Betfair Casino
PO Box 34467
London
W6 9WS
United Kingdom

FOR POKER:

If you have any questions, please e-mail Betfair Poker directly at pokerinfo@betfair.com. We will attempt to answer all emails within 4 hours. If you are an existing Betfair account holder please include your username in all correspondence.

The Helpdesk is manned 24/7 by English speaking staff.

If you have any general observations on New Betfair Poker please email newpokerinfo@betfair.com We won't respond to individuals from this address but we will collate your feedback and highlight what action we will be taking over the coming months.

Affiliate Enquiries

Alternatively, please telephone / fax Betfair directly:

Telephone:
UK: 0844 871 7000
From other countries: +44 207 074 7272

Fax:
UK: 020 8834 8056
From other countries: +44 207 074 7272

Please send all written correspondence to:

Betfair Poker Limited
Cornerstone complex
16th September Square
Mosta
Malta
MST03